Shipping Policy
1. Shipping Areas
• Local delivery within Hong Kong;
• Selected international destinations (fees vary by region).
2. Processing Time
• Orders dispatched within 1–3 business days after payment confirmation;
• Delays may occur during holidays or due to customs/weather.
3. Shipping Fees
• All shipping fees are depend on the logistic of each merchant;
• Orders below this threshold incur a shipping fee (shown at checkout);
• International customers are responsible for duties, taxes, and customs fees.
4. Delivery Methods
• Local: SF Express, courier, or designated delivery partners;
• International: DHL, FedEx, or equivalent carriers.
5. Tracking
• Tracking details provided after dispatch;
• Customers can check directly with the courier.
6. Damages or Loss
• If goods are damaged, notify us within 48 hours with evidence;
• For lost shipments, we will assist in investigation and arrange reshipment or refund as appropriate.
7. Amendments and Final Rights
• LIVE4WELL reserves the right to amend shipping methods, fees, and policies at any time without prior notice;
• Final decision-making authority rests with LIVE4WELL.
