Privacy Policy

When you use WELLshop, we may collect:

• Personal Data: name, email address, phone number, shipping/billing address.

• Payment Information: processed by secure third-party payment providers (we do not store full credit card details).

• Usage Data: browsing behavior, preferences, purchase history.

• Verification Data: in certain cases, we may require KYC (Know Your Customer) verification, such as identification documents.

• To process and fulfill orders;

• To provide shipping, delivery, and after-sales services;

• To comply with identity verification and regulatory requirements where KYC is required;

• To improve our platform and user experience;

• To send promotions and marketing communications (opt-out available).

• Shared with logistics providers, payment gateways, and service partners;

• KYC information may be verified with authorized third-party compliance partners;

• Never sold or rented to third parties;

• May be disclosed if required by law.

• Retained only as long as necessary for business and regulatory purposes;

• Payment and KYC data handled securely by third-party processors.

• SSL encryption and access controls are applied;

• However, no online transmission is 100% secure.

• You may request access, correction, or deletion of your data;

• You may withdraw consent for marketing communications.

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